In this section we have posted some of the common questions that we get asked and you may have when thinking about using our services. We know this will not cover everything so please do get in touch with us if you have any questions that are not listed.
You will find when you get in touch that we are really friendly and more than happy to answer any questions you have. You can either use the contact form or give us a call on 020 3333 4444.
Please also take the time to familiarise yourself with our terms and conditions which you agree to when hiring equipment.
Do not panic!
Our team are all fully trained and have extensive knowledge of our products. With their hands-on experience in the industry, they will know exactly what will give you the best results, whilst making sure we are within your budget.
From providing a one-speaker system for a marriage proposal to a full staging, crowd barriers and PA solution for Jedward, we know what we are doing.
Even if you have no technical knowledge or are a technophobe then we will be able to assist you and explain exactly what will work best. Our advice is totally free and all of our staff are very friendly and easy to chat to.
If you want to come into our warehouse and have a look at the products in action then we are more than happy to make you a cuppa from our lovely coffee machine.
Choose the equipment you need from our equipment range, add it to your quote and submit your enquiry with your date, venue and requirements.
If you are not sure what you need, call us on 020 3333 4444 or use our contact form for advice.
Our team will confirm availability, the final price and the steps required to secure your booking.
Please complete your booking verification on our dedicated VerifyMe website. Choose Personal Hire or Company Hire and follow the instructions there.
If you have questions about the identification or deposit required for your booking, call our team on 020 3333 4444.
You can pay by debit or credit card using our secure online payment page.
For bank transfer or questions about other payment methods, please call us on 020 3333 4444.
If you do not have insurance to cover your event, there are organisations that can assist with one-off policies.
Before requesting insurance, contact us so we can give you the insurable value of the equipment for your booking.
Browse our equipment range and open the relevant product page for available information, manuals and videos.
If you cannot find the instructions you need, contact our team and tell us which product you are hiring.
You will need a PDF reader to view PDF manuals.
Yes, delivery and collection can be arranged. Please contact us with your date and venue address so we can confirm transport costs.
Tell us about parking, loading restrictions, stairs and any other access requirements. We will confirm the arrangements and whether parking permits are needed for your booking.
If you need equipment moved into position or set up, please request this when booking so it can be included in your quote.
We are happy to discuss setting up the equipment for you, from connecting a system to providing a sound engineer for your event.
Our services can be arranged around your requirements. Please call 020 3333 4444 or use our contact form to discuss what you need and confirm the cost.
